SkyChoice Privacy Policy
Our commitment to you
SkyChoice Communications is committed to respect the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you provide to us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill the provision of your service(s) with us.

We have established various principles when handling your personal information to ensure it is collected and handled with care.

  1. Accountability
    1. We will maintain and protect the personal information under our control.
    2. A privacy officer has been designated to ensure our company is accountable for compliance with the principles set forth in the Privacy Policy.

  2. Required purposes
    SkyChoice does not sell Personal Information about its Customers and only collects personal information which is required in order to provide quality services to you now and in the future. This includes
    1. Establishing and maintaining a responsible commercial relationship with you;
    2. Delivering to you the products, services and third-party applications included in your subscription, including providing you with the programming content corresponding to your location;
    3. For research and statistical purposes in order to better understand your needs as a Customer and your eligibility for products and services;
    4. Recommending particular products, services and opportunities to you.
    5. Providing information to you about developments and new products; develop, enhance and market products and services and/or provide products and services to its Customers;
    6. Processing billing and collect fees for the products and services you have purchased and/or subscribe to;
    7. Performing credit checks and determining the risk level a customer poses to us;
    8. To administer and manage our business and operations, including the protection of the security and integrity of our services and our website;
    9. To provide customer support; and
    10. To meet our legal and regulatory requirements.

  3. Safeguarding Customer Information
    1. We shall utilize no less than industry standards and security safeguards to ensure that your personal information is protected against theft, loss, unauthorized access, disclosure, inappropriate alteration or misuse.
    2. All our internal systems and database servers are protected behind our corporate firewall to ensure they cannot be compromised over the Internet.
    3. All our payment and billing systems are PCI compliant and recertified on an annual basis
    4. Electronic customer files are kept in a highly secured environment with restricted access. Paper-based files are stored in locked filing cabinets. Access is also restricted. We manage our server environment appropriately and our firewall infrastructure is strictly adhered to.
    5. Our security practices are reviewed on a regular basis and we routinely employ current technologies to ensure that the confidentiality and privacy of your information is not compromised.

  4. Your role in protecting Personal Information
    1. Please note that the SkyChoice Privacy Policy and our use of your Personal Information only applies to the information you provide directly to us.
    2. We are not responsible if you disclose Personal Information or personally sensitive data through use of our Internet service to any third party such as chat rooms, communities, bulletin boards, social media or other public online forums as these are controlled by organizations outside of our control.
    3. It is your responsibility to review the privacy statements of any person or company to whom you choose to link, from or through the use of any of our Internet services
    4. Do not share your Personal Information such as bank card numbers, credit card numbers, associated pin numbers or Social Insurance numbers unless you clearly understand the purpose of the request and you know with whom you are dealing.

  5. Updating this privacy policy
    1. Any changes to our privacy policy and information handling practices will be acknowledged in this privacy policy in a timely manner.
    2. We may add, modify or remove portions of this privacy policy when we feel it is appropriate to do so.

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